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21012 Hilliard Boulevard
Rocky River, Ohio 44116
USA

(440) 331-0600

Official website of the City of Rocky River, Ohio, providing community profile, information on local government, safety forces and education.

Rocky River Updates

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Message to the Community from Mayor Pam Bobst

Richard Bycoskie

A little more than a week has passed since Rocky River experienced a tornado weather event along with high winds throughout our city causing a significant impact on our daily lives. While challenging in many respects, I want to extend a thank you to our residents and businesses for their patience, thoughtfulness, flexibility, and resiliency. Also, a special thanks to the Rocky River Public Schools for providing space for First Energy to stage their equipment and mobilize.  We especially acknowledge the kindness and generosity extended to our safety forces, service department employees, electric company personnel, and, most importantly, to one another. I’ve heard so many stories of neighbors helping neighbors with yard work, tree work, childcare, meal preparation, laundry, generator sharing - even brewing morning coffee for the neighborhood.  It speaks so highly about the level of care and compassion in our community.  It reminds me of how we have always come together like during Super Storm Sandy and our response to the Covid pandemic. We traverse these challenging situations together.

We are an important service industry, providing essential services day-to-day as well as during weather emergencies, with each city department focusing on critical services.  We know that our service to you is foundational to our community’s success. Our employees, at every level, possess an unwavering dedication to meeting your needs with the highest level of services. Hopefully, you observed this commitment in action.  While the tornado was unexpected, our emergency plans were in place and those allowed us to respond quickly.  The investments that we have made over the years in technology, communications, building improvements, vehicles and specialized equipment served the community well.  Having generators to power our buildings and Continuity of Operation plans in each department means we were able to provide a safe location for residents to charge devices, stay cool, take showers, connect to work, etc.  While our reaction to the tornado’s aftermath was immediate, we are engaged in an ongoing assessment of the community’s needs, both individually and collectively.

Communication is key when we are faced with situations like what occurred last week.  My hope is that the information provided through ReadyNotify was helpful as you had a need to travel throughout the city and needed services or support.  I understand that when the power isn’t being restored it is frustrating and anxiety producing, especially when you can’t get the answers you’re looking for.  Please know that we cannot provide information that we do not have.  We worked closely with First Energy, Cox Communications and other providers to address all the complicated needs that the tornado left in its path.  We do not have direct control over their protocol for prioritizing their response, but we remain tireless advocates for our residents.  Please encourage you friends and neighbors to register for ReadyNotify on the City’s website – this is our primary communications platform and a great source for timely information.  Additionally, if you have questions, concerns or a need, please reach out to us for credible, reliable information and action.

Once again, thank you for the notes, emails and calls expressing thanks and appreciation for the City’s response – There is no greater gift! 

Kindest regards,
Mayor Pam Bobst
City of Rocky River

 

 

Storm Update - Saturday, August 10 - 9:45 AM

Richard Bycoskie

Our Refuse team is working today to collect Friday’s route. If you have not put your trash out yet, please get it out ASAP. If we are unable to go up driveways due to debris or vehicles, please bring refuse and recycling to the curb.

The Transfer Station (22401 Lake Rd) is still without power. We had two more 20-yd dumpsters delivered this morning. We will be open until 3pm today and closed tomorrow. Please limit drop off to food waste and household refuse. The dumpsters are only for Rocky River Residents.

We do not have storm debris collection taking place today or tomorrow to give our team a rest. We will continue to work 12-hour days on Monday to assist with cleanup.

The Parks Division is clearing storm debris on Wagar Rd, between Hilliard and Center Ridge, alongside line crews. Line crews are replacing the pole and replacing primary lines and service drops at this location. We expect this street to reopen later today. This is the final street closure within the community.

Power continues to be restored within Rocky River, but we unfortunately do not control the process. Mayor Bobst and members of the administration have been in constant communication with First Energy to push for power to be restored or at least better communication on a timeline. We understand the significant impact this event has had on families and businesses within the community and we have worked diligently to provide service to those things that are within our control. It has been inspiring to see neighbors come together to support each other in this difficult time and we appreciate all the support and kind words that have been directed to the Service Department and administration.

We will continue to be available for service related issues over the weekend, if you need assistance from the Service Department, please call 440-356-5630. With other assistance related questions, please contact the non-emergency Police line at 440-331-1234. If it is an emergency, please call 9-1-1.

Please continue to contact First Energy with power related questions and visit https://outages-oh.firstenergycorp.com/ for updates. You may also call 1-888-544-4877 or text STAT to 544487


Storm Update - Friday, August 9th - 7:25am

Richard Bycoskie

Refuse collection is postponed one day this week. We are collecting Thursday’s route today. Friday’s route will be collected tomorrow. Please have trash out by 7am.

There will be dumpsters at the Transfer Station (22401 Lake Rd) today from 8am-7pm and Saturday 8am-3pm for food waste and other household waste. Please be considerate and keep large bulk items for curbside collection. Dumpsters are available for Rocky River residents only.

Crews will continue to collect storm debris throughout the community from tree lawns today until 7pm. We will not be collecting storm debris Saturday and Sunday to give our team a rest, but will be back to 12-hour shifts on Monday.

The Parks Division is still clearing damage to tree lawn trees. If you identify any broken (especially large hanging) limbs, please contact the Service Department.

Signals are functional on Center Ridge and First Energy has stated that they will be working on the broken pole on Wagar Rd, between Hilliard and Center Ridge Rd this morning. We will provide updates as streets reopen.

The Don Umerley Civic Center, including Memorial Hall, will continue to be available as cooling and charging stations during normal business hours. Additional tables and power strips have been made available.

Shower facilities are available for anyone to use at the Civic Center during the following hours:
Monday-Thursday: 5:30am-9:00pm
Friday: 5:30am-8:00pm
Saturday: 7:00am-4:00pm
Sunday: 10:00am-4:00pm

Unfortunately, the City does not control the speed at which First Energy restores power. Please refrain from calling City Hall with outage questions so that we may better serve those who need assistance with City Services. To receive updates from First Energy, call 1-888-544-4877 or text STAT to 544487.

City of Rocky River Storm Update 8-8-24

Richard Bycoskie

Refuse:
The Transfer Station will be CLOSED today due to lack of power, but we will be collecting refuse for WEDNESDAY’S typical route. Collection will be one day behind this week with Friday’s route on Saturday.

Storm Clean-up:
We will continue to have crews out collecting storm debris. This will likely continue through next week.
Our Parks Division will be clearing debris to reopen Elmwood Park and City Hall Park this morning, and then continuing to clear damage to tree lawn trees and debris in the right-of-way. If you identify any large hanging branches over sidewalks or streets, please contact the Service Department.

Street Closures:
-          Westbound Hilliard Blvd has reopened from Wagar Rd to Cottonwood.
-          Eastbound Hilliard is still closed between Cottonwood and Wildflower due to low wires.
-          Wagar Rd between Hilliard and Center Ridge is still closed. First Energy is working to clear wires from a tree to replace a pole.
-          Lakeview Ave is still closed between Hilliard and Center Ridge.
-          Parklawn, south of Lake Rd, is closed due to low wires.

Traffic Signals:
-          Lake Rd: All Signals are out except for Wagar Rd and Lake Rd
-          Detroit Rd: All lights are out except for Marion Ramp, Linda St, and Erie Rd.
-          Center Ridge Rd: All lights are functional EXCEPT Wagar, Glenbar, Forestview.

Shopping Centers
-          Westgate has full power and has been busy with traffic.  Be aware of traffic congestion on Forestview between Hilliard and Center Ridge.  North bound Wooster also has significant congestion.
-          All Westwood Town Center has no power.  Marcs and Home Depot are on generator power.
-          River Plaza has no power.  Giant Eagle is on generator power.
-          River Square has no power.  Whole Foods is on generator power.  
-          Old River has no power along with Beachcliff Market Square and all other businesses in that area.  Tommy's and the Wine Bar were open.

The Don Umerley Civic Center, including Memorial Hall, will be open today during normal business hours to act as a cooling center and electronic charging location.

Regarding power outages, if you have yet to report your outage, call 1-888-544-4877 or text OUT to 544487. You can receive updated outage information by visiting https://outages-oh.firstenergycorp.com/ or texting STAT to 544487.
Do not hesitate to contact us at 440-331-0600 with any questions about City services. 
If you have questions regarding power outages, please contact First Energy at 1-888-544-4877. 

Thank you for your patience and assistance as we all work together to recover from this devastating event.